Today I thought I would talk a little bit about the effects of social media on work in the social and health sectors. I think the most important thing is to remember that you can´t share pictures from the workplace on social media. This is especially important for the protection of customer privacy. If I was a customer myself and I had been given pictures, it would feel really offensive.
It is also very important to remember that you should not be too close to your customers. For example, you can’t start following customers on social media. Personally, I would find it really distressing if, for example, my doctor started following me on social media.