Kategoria-arkisto:Yleinen

Now we will consider what new things we have learned from the topics we have written above. We already knew some things that were covered in course, but we also learned a lot of new things. A new lesson we learn from using social media is that it is also important to pay attention to […]

In customer service work, it is very important to establish a confidential relationship with the customer. You need to be sure that the client can trust you and feel safe. You can’t decide on your own what you think is best for the customer; you have to discuss it together. It is important to remain […]

Ethics is a very important part of the social and health sector. Ethics is about doing the right thing morally. You have to separate right from wrong. It is important to act according to your own values. I believe that ethics is one of the most important areas in the social and health sector. Because […]

OVERVIEW: Climbing the corporate ladder is just one aspect of the dynamic and complex path that is known as professional advancement. Developing into competent and resilient professionals is a process that involves ongoing learning, adaptability, and self-discovery. The importance of fostering professional development in the fast-paced, constantly changing workplace of today cannot be overemphasized. This […]

As a health and social care professional, it is very important to know what the criteria for good service are. One of the most important things to remember is that the patient needs to receive the care and support they need at the right time and in the right place. Care for the patient must […]

In my own opinion and on my own experiences, digitalization is the modern technology in our modern world today, just like the modern machinery today, for example, the typewriter that was used in the offices before, now we have computers! This computer has many uses, for example in sending a letter through email to facilitate […]

Overview: Cultural communication is the exchange of information and ideas between individuals with different cultural backgrounds. It requires understanding, explaining, and effectively interacting with people from different cultures, which must consider the differences and similarities of cultures that may affect the communication process. Intercultural communication also requires an awareness of and sensitivity to cultural norms, […]

Today I thought I would talk a little bit about the effects of social media on work in the social and health sectors. I think the most important thing is to remember that you can´t share pictures from the workplace on social media. This is especially important for the protection of customer privacy. If I […]

Hello everyone and welcome to our blog. We are two students Jenna Toivainen ja Alan Lotino. In this blog, we talk about Customership, ethics and interaction skills. In the next few posts, we will get to know these topics better.